Q-Logic MP3 Manuel d'utilisateur Page 124
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Troubleshooting
Verifying that qlremote is Installed and Running
7-12 SN0054651-00 F
S
To verify that the adapter driver is installed on Solaris SPARC/x86:
1. Type the following command and then press ENTER:
modinfo | grep qla
2. The entries, if they appear, are the installed QLogic adapter drivers.
Verifying that qlremote is Installed and Running
Several problems in SANsurfer FC HBA Manager can be a result of the qlremote
agent not being installed, loaded, or running. To determine if qlremote is installed
and running, follow the procedure for your operating system.
To verify that qlremote is installed and running on Windows:
1. Open the Computer Management/Services window (Figure 7-1).
2. Verify that the QLogic Management Suite Java agent service
(QLManagementAgentJava) is running.
Figure 7-1 Windows: Services
NOTE:
On Windows and Linux, you can update the qlremote agent using SANsurfer
FC HBA Manager. See “Updating the qlremote Agent” in the help system.
- SANsurfer FC HBA Manager 1
- User’s Guide 1
- Document Revision History 2
- Table of Contents 5
- 5 Getting Started 6
- List of Figures 8
- List of Tables 9
- What’s in this Guide 11
- Intended Audience 12
- Related Materials 12
- Documentation Conventions 13
- License Agreements 14
- Technical Support 14
- Contact Information 15
- 1 SANsurfer FC HBA 17
- Features 18
- SN0054651-00 F 1-3 19
- Advanced Features 20
- 2 System Overview 21
- System Overview 22
- Configurations 22
- 2-2 SN0054651-00 F 22
- Simple Failover Configuration 23
- SAN or Cluster Configuration 24
- SN0054651-00 F 2-5 25
- Installation Checklist 26
- Step 2: Install the Hardware 29
- 2-10 SN0054651-00 F 30
- SN0054651-00 F 2-11 31
- Macintosh Basic Parameters 32
- SN0054651-00 F 2-13 33
- 2-14 SN0054651-00 F 34
- 3 System Requirements 35
- Software Requirements 36
- System Requirements 37
- SN0054651-00 F 3-3 37
- Supported QLogic Adapters 38
- 4 Installing SANsurfer FC 39
- Installation Options 40
- Installation Instructions 41
- Initial Installation 42
- 4-4 SN0054651-00 F 42
- SANsurfer FC HBA Manager: 42
- SN0054651-00 F 4-5 43
- 4-6 SN0054651-00 F 44
- SN0054651-00 F 4-7 45
- 4-8 SN0054651-00 F 46
- SN0054651-00 F 4-9 47
- 4-10 SN0054651-00 F 48
- SN0054651-00 F 4-11 49
- 4-12 SN0054651-00 F 50
- SN0054651-00 F 4-13 51
- 4-14 SN0054651-00 F 52
- SN0054651-00 F 4-15 53
- 4-16 SN0054651-00 F 54
- SN0054651-00 F 4-17 55
- SN0054651-00 F 4-19 57
- 4-20 SN0054651-00 F 58
- SN0054651-00 F 4-21 59
- 4-22 SN0054651-00 F 60
- SN0054651-00 F 4-23 61
- 4-24 SN0054651-00 F 62
- SN0054651-00 F 4-25 63
- Uninstalling SANsurfer 64
- SN0054651-00 F 4-27 65
- ./SANsurferUninstaller 65
- 2. Click Next to continue 66
- SN0054651-00 F 4-29 67
- 4-30 SN0054651-00 F 68
- SN0054651-00 F 4-31 69
- 4-32 SN0054651-00 F 70
- Figure 5-1 SANsurfer Icon 72
- SN0054651-00 F 5-3 73
- Macintosh CLI) 74
- Toolbar Buttons 77
- Host Icons and Text 79
- Adapter Icons and Text 79
- Adapter Port Icons and Text 80
- Device Icons and Text 81
- Getting Help 82
- Viewing the Help System 83
- Specifying the Help Browser 84
- SN0054651-00 F 5-15 85
- 5-16 SN0054651-00 F 86
- Figure 5-5 Security Page 87
- 5-18 SN0054651-00 F 88
- SN0054651-00 F 5-19 89
- 5-20 SN0054651-00 F 90
- SN0054651-00 F 5-21 91
- 5-22 SN0054651-00 F 92
- SN0054651-00 F 5-23 93
- 5-24 SN0054651-00 F 94
- SN0054651-00 F 5-25 95
- 5-26 SN0054651-00 F 96
- SN0054651-00 F 5-27 97
- 5-28 SN0054651-00 F 98
- SN0054651-00 F 5-29 99
- Getting Started 100
- 5-30 SN0054651-00 F 100
- SN0054651-00 F 5-31 101
- 5-32 SN0054651-00 F 102
- 6 Performing Diagnostics 103
- Performing Diagnostics 104
- 6-2 SN0054651-00 F 104
- SN0054651-00 F 6-3 105
- SN0054651-00 F 6-5 107
- Running the Loopback Test 108
- SN0054651-00 F 6-7 109
- General Page 110
- Diagnostic Data 111
- Details Page 112
- 7 Troubleshooting 113
- Linux Messages File 114
- Solaris Messages File 115
- Installation Issues 116
- FC/CNA HBA tree 119
- Problem Cause and Solution 119
- Functional Issues 120
- Figure 7-1 Windows: Services 124
- Activity (Debug) 126
- (See Figure 7-3.) 127
- Troubleshooting 129
- SN0054651-00 F 7-17 129
- 7-18 SN0054651-00 F 130
- SN0054651-00 F 7-21 133
- 7-22 SN0054651-00 F 134
- A Frequently Asked Questions 135
- Frequently Asked Questions 136
- A-2 SN0054651-00 F 136
- B Shortcut Keys 137
- Press To 138
- Glossary 139
- Glossary-2 SN0054651-00 F 140
- SN0054651-00 F Glossary-3 141
- Glossary-4 SN0054651-00 F 142
- SN0054651-00 F Glossary-5 143
- Service Level Agreement 143
- (SLA) that 143
- Glossary-6 SN0054651-00 F 144
- SN0054651-00 F Index-1 145
- Index-2 SN0054651-00 F 146
- SN0054651-00 F Index-3 147
- Index-4 SN0054651-00 F 148
- SN0054651-00 F Index-5 149
- Index-6 SN0054651-00 F 150
- SN0054651-00 F Index-7 151
- Index-8 SN0054651-00 F 152
- SN0054651-00 F 1 155
- 2 SN0054651-00 F 156
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