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Troubleshooting

Verifying that qlremote is Installed and Running

SN0054651-00 F 7-13

To verify that qlremote is installed and running on NetWare:

1. At the server command prompt, type the following command and then press

ENTER:

modules q*

2. Verify that qlremote.nlm is loaded.

To verify that qlremote is installed and running on Red Hat/SUSE Linux:

1. Type one of the following commands and then press ENTER:

# ps ax | grep qlremote

# ps -ef | grep qlremote

2. If entries display, qlremote is loaded.

Alternate Linux procedure:

1. Change to the following directory:

cd /usr/local/bin

2. Type the following command and then press ENTER.

./qlremote -v

3. Verify that the appropriate network protocol is running.

To verify that qlremote is installed and running on Solaris SPARC/x86:

1. Type the following command and then press ENTER:

ps -e | grep qlremote

2. If entries display, qlremote is running.

Alternate Solaris procedure:

1. Go to the SANsurfer installation folder.

2. Type the following command and then press ENTER:

./qlremote -v

3. Verify that the appropriate network protocol is running.

To verify that qlremote is installed and running on Macintosh:

1. Type one of the following commands and then press ENTER:

# ps ax | grep qlremote

# ps -ef | grep qlremote

2. If entries display, qlremote is loaded.

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Q-Logic MP3 Manuel d'utilisateur Page 125